My parents live in a Ranch House built in 1960. There is a two-car garage with a solid wood garage door adorned with carvings in the wood.
There was a problem with the aging springs on the door so we contacted Edison Garage Door in NJ.
The cost of the repair was approximately $450.
We were very pleased with the work performed and the expertise of the repairman. However, a conversation with the repairman turned out to be very disturbing.
Unfortunately this repairman has a sort of mentality that is detrimental to anything that is old.
The cost to repair was $450 which we thought was a fair price. The repairman said that instead of paying to repair the wood door it would be better to replace it with a new garage door.
I immediately challenged his comment. I stated that to replace this door it would require custom work at a cost over $10,000. He agreed but said that it does not have to be wood – there are other less expensive materials.
I just didn’t know what to say except to repeat myself and ask why anyone would even consider replacing a garage door that is in perfect condition and only needs some spring work performed. There is absolutely no problem with the wood door so why replace it with a cheap looking door just because it would be new.
He replied saying he just wanted to give us some options and that $450 was high for a repair when you can get an entire new garage door. What????????????????
As my blood pressure neared the breaking point, I calmly tried to help him understand that what he is saying is ridiculous. If the door was rotted and needed to be replaced we would definitely duplicate it for $10,000 or whatever the cost would be, but this thinking, to replace a good garage door just for the sake of having something brand new is not only unimaginable but unacceptable.
This repair-guy, as nice as he was, is just one of so many others – homeowners, contractors, and repair-people, that are convinced that a new product, even one of lower quality, is better just because it is new. Meanwhile the landfills get higher.