Renewal by Andersen window replacements are the new improved-quality replacement window now offered by Andersen Windows.
Andersen is a name that has been around for a long time and is respected by homeowners.
Only a few years ago Andersen windows offered a vinyl replacement window that was sold as a good quality vinyl window and the answer to everyone’s energy saving needs.
Swarms of homeowners replaced their original windows without thinking.
Now ten-fifteen years later these disposable and hazardous windows increase the size of landfills across the country. The windows were only temporary.
Good news – now there is a better quality vinyl window than Andersen’s Silver Line – Renewal by Andersen. They now call if Fibrex but it’s still plastic. After promoting their windows as being so good, now Andersen realizes they weren’t that great. But now, their new and improved version will last longer and has a warranty for 20 years, but there is some fine print.
Renewal by Andersen Limited Warranty
- 20 years for glass and the seal that contains it.
- 2 year warranty for improper installation.
- 10 years for components other than glass.
- What is not covered is normal wear, painting, improper washing, fading due to normal weathering, harsh cleaners, structural settling.
It is unfortunate, but most homeowners would prefer to buy a window with a questionable 10-20 year limited warranty than maintain their original windows to last 200 years. Why? – because it’s easier to replace than repair. Also in this sad world many homeowners do not care what happens to their home after they’re gone.
How long will it be before Andersen Windows admits the Renewal by Andersen line also falls short of expectations and market a new model? It doesn’t matter. Once your original windows are replaced, window manufacturers have a customer for not only the life of the homeowner but also the house. What a brilliant scheme!
With the high price of energy, homeowners are more conscious of their heating bills and the trend to be “green”. No one thinks of the dangers of vinyl or how all these replacement windows fill up the landfill each year.
Window Energy Efficiency Reports
Manufacturers issue reports showing how much energy savings one could expect if they buy their windows. Homeowners do not question this information for it’s just what they wanted to hear. They fit the bill of the perfect consumer. The report looks important and throws around a lot of numbers that are pretty confusing so it has to be good.
However, independent studies having no affiliation with window manufacturers show us different results. But what good is an independent analysis when there is no salesperson to sell it? The manufacturer’s information is everywhere – we can’t escape it!
You don’t get the real story from a commercial when a manufacturer has a financial interest. The manufacturers have the money to bombard the consumer with THEIR studies that THEY paid for.
So instead of maintaining their original windows, homeowners fall for this hook line and sinker and end up replacing all their old windows.
If for some reason the homeowner is hesitant, they really don’t have much of a chance.
These salespeople are highly trained sharks.
A homeowner should expect a lot of pressure from a salesperson who is under pressure from their boss – all making a high commission off you.
They want you to make an immediate decision and make an offer with a price difficult to refuse.
Salesmanship is both a science and an art and the rewards are justifiably high.
The following are Andersen window complaints, however other companies are seldom different when it comes to making money and making the best of a sales opportunity.
Here are two experiences.
#1 Homeowner)I scheduled a sales rep to come to my house online. I received a call back to set up a time. First, they would not make the appointment unless my wife was home with me. I told them it didn’t matter because we are just looking for information and I would relay any info to her. They did not accept that so I had to inconvenience my wife to make the appointment. After a two hour presentation, much of it asking about how my wife and I met, I was told the pricing of $11,940 for 6 windows. It’s a good window but come on! The rep told me if I said yes on the spot it would cost $8,955. I said I would not decide anything that night.
#2 Homeowner)HORRIBLE scheduling protocols for a single female home owner. After speaking with the woman on the phone they said they couldn’t schedule the appointment without others in the family present. I was polite and said that it wasn’t necessary to have anyone else present. She said can we look at a time that will work, and again I said No. I proceeded to explain to her that I am the sole owner of my home, I am the decision maker, I needed the exact same product for the remaining windows of my home. She insisted that my brother, who rents a room, and my boyfriend need to be present. Now i’m pissed, so I then asked to speak with a manager because these are ridiculous protocols considering my circumstances. The manager begins to say the EXACT same thing word for word like a broken record.
They DENIED A CONSULT WITH ME and lost $8000 in revenue due to a Protocol implemented. I am NOT willing to budge on this, this is MY home and MY sole decision and no one else needs to be present.
Don’t Fall for the Replacement Window Scam!
Do you want to read the real window comparison study? This report is not trying to make a product sound good so you will want to buy it. It’s just plain facts (maybe not that plain but facts).
There are class action law suits and many complaints on the internet for you to read. Just do a search for a window company of your choice with the words complaint or law suite.
Consumer Affairs has a listing of good and bad reviews of window manufacturers for you to read .
I consider myself an environmentalist and am all about saving energy but when it comes to appearance, that takes precedence. Unless you have some fancy windows, the majority of homeowners think of windows as windows. They do not realize the importance of a windows appearance and all the many factors that affect a windows appearance. Window manufacturers websites only show images of what the interior of a replacement window looks like. They don’t want you to see the exterior for good reason.
For a good education read the Shocking Truth about Windows and understand every word.
Renewal by Andersen and many other replacement windows have enormous design drawbacks too. Read about paint color and design issues of replacement windows.
How about Pella Windows ?
Remember, once you replace your original windows there is no turning back. You will be a regular customer.